Custom AI tools & business software

Your business. Working smarter, in sync.

We build custom AI tools, bots, and software that simplify daily tasks, connect your systems, and keep your business moving.

Get Synced workspace All systems in sync

Harbor & Co.

Home goods retailer · 12 staff · 5 apps connected

Today · everything in sync

  • New web order #1042 added to CRM and invoiced 09:41 · Forms → CRM → Accounting
  • Customer asked about delivery times. Answered by assistant 09:37 · Website chat
  • Weekly sales report sent to the team 09:00 · Sheets → Chat
  • Stock sheet updated after 6 orders 08:52 · Orders → Sheets

Example business. Illustrative data.

New leadAdded to CRM · 2s
Invoice sent#1042 · $348.00
Customer questionAnswered by assistant
Weekly reportSent to team · 8:00 AM

Built for businesses of every kind

  • Retail & e-commerce
  • Professional services
  • Clinics & healthcare
  • Real estate
  • Restaurants & hospitality
  • Logistics
  • Construction & trades
  • Agencies
  • Education
  • Manufacturing
  • Nonprofits
  • Finance & accounting

Why Get Synced

Your apps, finally working together.

Your apps, finally working together.

Orders arrive in one place, invoices live in another and customer questions pile up in a third. We connect them into one smooth workflow, so information is entered once and shows up everywhere it is needed.

  • Email inbox Orders, requests, replies
  • Spreadsheets Stock, prices, schedules
  • CRM Leads and customers
  • Accounting Invoices and payments
  • Team chat Updates and approvals
  • Website forms Bookings and enquiries

One synced workflow

New order #1042

  • Order captured from website form Forms
  • Customer added to CRM CRM
  • Invoice created and sent Accounting
  • Team notified to pack and ship Chat

4 steps, no copy and paste

Your team’s repeat tasks

  • Copy web orders into the spreadsheet Automated
  • Reply to ‘where is my order?’ emails AI assistant
  • Send invoice reminders Automated
  • Build the Monday report Automated

Example tasks for a small retailer.

What we build

Tools built around how you work.

Screens show example businesses and illustrative data.

01 AI Assistants & Chatbots

Answers for customers and staff, any time

Chatbots and AI assistants trained on your own information: your services, prices, policies and processes. They handle routine questions, book appointments and pass anything tricky to the right person.

  • Website, WhatsApp and email assistants
  • Trained on your documents
  • Smooth hand-off to your team
Explore AI Assistants & Chatbots
Website assistant · Bright Dental (example) Online 24/7
Can I move my appointment to Thursday afternoon?
Of course. Thursday has 2:30 PM or 4:00 PM free. Which works better?
4 PM please
Done! You're booked for Thursday at 4:00 PM. A confirmation is on its way to your email.
Calendar updated Confirmation emailedHandled without staff time

02 Workflow Automations

Repetitive tasks that run themselves

From new orders to follow-up emails and weekly reports, we turn the steps your team repeats into automations that run in the background, reliably, every time.

  • Order, invoice and follow-up flows
  • Scheduled reports
  • Approvals routed automatically
Explore Workflow Automations
Automation · order to invoice 212 runs this month
  1. Trigger
    New order receivedInstant
    Order #1042 from the website
  2. Step 2
    Customer added to CRMDone
    Matched to an existing contact, no duplicate
  3. Step 3
    Invoice created and sentDone
    Accounting updated, PDF emailed to customer
  4. Step 4
    Warehouse notifiedRunning
    Pick list posted to the team chat

03 Custom Business Software

Tools shaped exactly to your business

When off-the-shelf software doesn't fit, we build what does: dashboards, customer portals, booking systems and internal tools designed around the way you operate.

  • Dashboards and reporting
  • Customer and staff portals
  • Internal tools and admin panels
Explore Custom Business Software
Orders processed per week121 · +95%
5090130Goal 100W1W3W5W7W9W11W12
Online store94%
Phone orders71%
Wholesale58%
Marketplace42%

Orders handled automatically, by channel

04 Integrations & Data Sync

Every system on the same page

We connect the apps you already rely on, like your CRM, accounting, inventory and calendars, so data moves between them automatically and stays up to date.

  • Two-way data sync
  • Clean, de-duplicated records
  • Alerts when something needs attention
Explore Integrations & Data Sync
Data sync · last hour148 records · 0 errors
  • Jordan LeeNew customerCRM → AccountingSynced
  • Invoice #881Marked paidAccounting → CRMSynced
  • Oak shelfStock 4 leftOrders → InventoryAlert sent
  • Sam PatelDuplicate foundWeb form → CRMMerged

Duplicate check · Sam Patel

Web formSam Patelsam.p@example.com
CRMSamuel Patelsam.p@example.com
Same email, mergedOne clean record

Results

Less busywork. More business.

5★ Add a review score or award For example your Google or Clutch rating, or an industry award. Link it to the source. Sample content, replace before launch
Sample figures, replace with your own

Hours saved per team, per week

Custom tools launched

Businesses in sync

Typical time to first tool

Sample outcomes

Add where your outcome figures come from

Less busywork. More time for the work that matters.

less manual data entry

faster customer replies

fewer copy-and-paste errors

In their words

Sample quotes, replace with real customers
Add a client quote here. The strongest ones name a specific result, like hours saved each week or faster replies to customers.
Client nameTitle, Business

How we work

From ‘this takes forever’ to a tool your team uses every day.

  1. Discover

    Tell us what slows your team down. We look at your daily tasks and the apps you use, and find where time is being lost.

    Start with a conversation

    Where your week goes18 h of repeat work
    • Copying orders into the spreadsheet5 h/wk
    • Answering the same customer questions8 h/wk
    • Chasing unpaid invoices3 h/wk
    • Building the weekly report2 h/wk
  2. Design

    We map the workflow and agree on exactly what the tool will do, how it connects to your systems and what success looks like.

    A clear plan before we build

    Workflow plan · customer questionsAgreed before we build
    WhenA customer emails a question
    AIFind the answer in your policies
    ThenReply, or pass to a person

    Success looks like: most routine questions answered in under a minute.

  3. Build

    We build your AI assistant, automation or software in short cycles, so you see progress early and can shape it as we go.

    Regular check-ins, no surprises

    Build progress · week 3Demo on Friday
    • Assistant trained on your FAQ and policiesDone
    • Connected to your inboxDone
    • Hand-off rules for tricky questionsDone
    • Tone matched to your brandIn progress
  4. Connect

    We plug the tool into the apps you already use, test it with real data and help your team get comfortable with it.

    Live in your workflow

    ConnectionsAll live
    • InboxEmail Live
    • CRMCustomers Live
    • AccountingInvoices Live
    • SpreadsheetStock Live
    • Team chatAlerts Live
  5. Improve

    Once it's running, we track what it saves and keep improving it as your business grows and your needs change.

    Tools that grow with you

    Hours saved per weekTrending up
    W1W4W7W10W12
Where your week goes18 h of repeat work
  • Copying orders into the spreadsheet5 h/wk
  • Answering the same customer questions8 h/wk
  • Chasing unpaid invoices3 h/wk
  • Building the weekly report2 h/wk

Integrations

We connect the tools your business already runs on.

  • Email & calendars Inbox rules, bookings and reminders
  • Spreadsheets Live sheets that update themselves
  • CRM & sales Leads, deals and follow-ups
  • Accounting Invoices, payments and reconciliation
  • Team chat Alerts and approvals where your team talks
  • Websites & forms Enquiries straight into your systems

Something else? If it has an API, a spreadsheet or an inbox, we can usually connect it.

Get in touch

Let’s get your business in sync.

Tell us what slows your team down. We’ll help you turn it into a practical custom solution.

  • Tell us the task
  • We map the workflow
  • We build and connect it
Let’s Build Your Tool

Tell us what slows your team down